Service Desk and Support Manager: Role Description and Responsibilities
Service Desk and Support Manager: Role Description and Responsibilities
Mar 20, 2020
helixops.ai
What is ManageEngine ServiceDesk Plus? - Top rated help desk software
What is ManageEngine ServiceDesk Plus? - Top rated help desk software
Apr 9, 2025
ManageEngine ServiceDesk Plus
How to integrate Microsoft 365 with ServiceDesk Plus Cloud
How to integrate Microsoft 365 with ServiceDesk Plus Cloud
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Stagecoach supports over 24,000 employees across the UK. Behind the scenes, Mark Kronage works as a service desk manager to ensure the company's IT systems runs just as smoothly. When evaluating ITSM tools, he was challenged to find what ServiceDesk Plus couldn’t do. Years later, he hasn’t found the limit. With ServiceDesk Plus, the team gained a centralized portal for requests, intuitive workflows, and advanced reporting for deeper insights. Watch the full testimonial using the link in bio!
0:34
Stagecoach supports over 24,000 employees across the UK. Behind the scenes, Mark Kronage works as a service desk manager to ensure the company's IT systems runs just as smoothly. When evaluating ITSM tools, he was challenged to find what ServiceDesk Plus couldn’t do. Years later, he hasn’t found the limit. With ServiceDesk Plus, the team gained a centralized portal for requests, intuitive workflows, and advanced reporting for deeper insights. Watch the full testimonial using the link in bio!
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