40+ Amazing Customer Service Training Ideas, Exercises, & Topics
40+ Amazing Customer Service Training Ideas, Exercises, & Topics
11 months ago
hubspot.com
Customer Training 101: Build Smarter Programs in 5 Steps
1:10
Customer Training 101: Build Smarter Programs in 5 Steps
315 views6 months ago
YouTubeLearnyst
How to Ensure Customer Success Training is Applied
5:20
How to Ensure Customer Success Training is Applied
6 views2 months ago
YouTubePractical CSM
SuccessCOACHING Customer Success Training Platform Walkthrough
5:14
SuccessCOACHING Customer Success Training Platform Walkth…
5.7K viewsOct 25, 2019
YouTubeSuccessHACKER
Customer Success Management Fundamentals Online Class | LinkedIn Learning, formerly Lynda.com
Customer Success Management Fundamentals Online Class | Link…
May 14, 2020
linkedin.com
10 Best Customer Success Courses and Training Programs for Customer Success Managers
2:28
10 Best Customer Success Courses and Training Programs for Custo…
2K viewsAug 4, 2023
YouTubeUserpilot
Customer Success Webinar - The Ultimate Guide to Customer Success Metrics
56:42
Customer Success Webinar - The Ultimate Guide to Customer Succe…
38.7K viewsMay 16, 2017
YouTubeClientSuccess
0:30
4 Step Guide to Mastering Customer Success
490 viewsJun 27, 2024
YouTubeCSM Practice
Customer Service Skills | Free Online Course | Alison
Jan 14, 2020
alison.com
34:12
BEST PRACTICES for Developing a Customer Experience Strategy | P…
16.1K viewsJun 24, 2021
YouTubePeopleMetrics, Inc.
8:58
The Key to Customer Experience Success | 5 Minute Sales Training
3.9K viewsSep 28, 2024
YouTubeJeff Shore Real Estate Sales Training
10:12
How to get into Customer Success
29.2K viewsMay 16, 2021
YouTubeStrategic CS Labs (formerly TCSP)
49:17
Customer Success Keynote: Your Path to Succeeding with Salesforc…
16.5K viewsNov 24, 2019
YouTubeSalesforce
6:31
The Six Steps in a Successful Tech Support Session: Customer Servi…
239K viewsApr 8, 2013
YouTubeDon Crawley, Author of The Compassionate Geek
16:20
Customer Handling - CRM | Soft Skills | Skills Training | TutorialsP…
120.4K viewsFeb 8, 2017
YouTubeTutorialsPoint
56:21
Customer Success Bootcamp: Customer Goals - How to Identify, …
15K viewsJan 13, 2022
YouTubeClientSuccess
1:00:10
How to Build Effective Customer Success Plans
8K viewsSep 12, 2019
YouTubeChurnZero
1:23
Positive Attitude - Customer Service Training
6.2K viewsDec 11, 2020
YouTubeServiceSkills Customer Service Training
7:20
Essential skills for a customer success manager in B2B SaaS
23.8K viewsMay 13, 2021
YouTubeDashly
Developing and Leading a High-Performing Customer Success Te…
274 views9 months ago
YouTubeSuccessHACKER
7:28
9 Inspiring Customer Service Training Ideas for Your IT Team
729 viewsDec 3, 2021
YouTubeDon Crawley, Author of The Compassionate Geek
3:17
Customer Success Leaders Get This Wrong: The First Step to a Real Tr…
7 views3 months ago
YouTubePractical CSM
4:20
Five Ways to Create a Customer Focused Mindset
32.6K viewsSep 28, 2017
YouTubeShep Hyken: Customer Service & CX Expert
4:09
8 essential customer service skills to improve the customer experien…
851.1K viewsAug 24, 2023
YouTubeZendesk
5:06
Master Prompting in Customer Success
3 views2 months ago
YouTubePractical CSM
6:43
Understanding Customer Needs | 5 Minute Sales Training | Jeff Shore
7.9K viewsFeb 5, 2022
YouTubeJeff Shore Real Estate Sales Training
1:10:00
Building a Customer Support Strategy That Drives Success
180 views4 months ago
YouTubeSuccessHACKER
4:16
Most CSMs Get This Wrong — Why Customer Success Training Actua…
17 views3 months ago
YouTubePractical CSM
2:44
8 Customer Serivce Skills Every Employee Should Know
194K viewsJan 16, 2020
YouTubeA Better Answer
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