Are emergency call centers ready for 911 texts?
1:31
CBS News
Are emergency call centers ready for 911 texts?
If you have an emergency and own a cell phone, you may have a new way of getting help in a hurry. Major mobile carriers now offer a text-to-911 feature, but many emergency call centers aren't ready to incorporate the technology. CNET.com's Sumi Das reports.
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911 calls obtained by Boston 25 News Wednesday capture the moment a plane crashed along a major highway in Massachusetts earlier this month as witnesses rushed to alert first responders to the emergency. | Boston 25 News
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