Cost and affordability are playing an increasingly important role in the aftermarket service experience, according to the JD ...
Because customers with 84-month and even 72-month loans re-enter the market well before their loans are paid off, they create ...
The more time health plan members spend with insurers’ mobile apps and websites, the more they come to appreciate the usefulness of digital channels in helping to manage their overall healthcare ...
Highest-recorded overall problems experienced since study redesign Premium vehicles less dependable than mass market counterparts Plug-in hybrids and EVs experience more problems than gas-powered ...
Total new-vehicle sales for January 2026, including retail and non-retail transactions, are projected to reach 1,118,700, a 2.7% decrease year-over-year, according to a joint forecast from JD Power ...
TROY, Mich.: 17 Dec. 2025 — According to the JD Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study, SM released today, rising costs are the primary driver of declining ...
TROY, Mich.: 6 Nov. 2025 — More than one-third (36%) of buyers in the new-vehicle market say tariffs impacted their vehicle purchase process, with most of them buying sooner than they had planned, ...
TROY, Mich.: 18 Sept. 2025 — Many cable television subscribers remain with their providers due to barriers such as restrictive contracts, limited provider availability by location, and the complexity ...
The refreshed Kia Sorento's electrified versions are here, available as either a hybrid (HEV) or a plug-in hybrid electric vehicle (PHEV). Regardless of your choice, the new 2025 Kia Sorento Hybrid ...
TROY, Mich.: 17 July 2025 — With home appliances becoming more connected with increased technologies, customer concerns about durability, functionality and performance have increased, according to the ...
Consumers are hungry for hybrids, and Honda is about to serve up another one. The Japanese automaker has introduced a refreshed 2025 Honda Civic, and the star of the show is a new 200-horsepower ...
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