Employers invite legal risk when they make termination decisions involving employees who have taken or are in the process of ...

At its recent TDX conference, Salesforce's community of Trailblazers - architects, developers and admins - were anxious about ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Everything in Salesforce is now an API, an MCP tool, or a CLI command, and agents can use all of them. For 25 years, using ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

New lawsuit accuses Salesforce of firing employee who returned from FMLA leave after caring for his father, who was diagnosed ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

New platform capabilities expose the full power of Salesforce as APIs, MCP tools, and CLI commands, enabling humans and AI ...

UIs are evolving from the fixed, static screens we've viewed for decades to generated 'just-in-time' projection layers that ...

Salesforce is leveraging AI, predictive analytics, and structured account planning to transform cross-selling, upselling, and customer retention strategies. Recent case studies and best practice ...

At its TDX 2026 developer conference, Salesforce paints a picture of software as a service evolving in an agentic direction, ...

Salesforce has launched an enhanced version of its Agent Fabric platform to simplify multi-agent AI management for small businesses. The update introduces centralized controls, automated discovery for ...