U.K. firms are expanding transformations of Salesforce environments as they adopt autonomous workflows and modernize customer operations, ISG says.

Salesforce CEO Marc Benioff is challenging industry fears that AI will erase entry-level jobs by committing to hire 1,000 new graduates, even as the company rapidly scales its AI platform Agentforce.

SAP is prohibiting the use of its APIs to integrate with AI systems outside its endorsed architectures, raising concerns that ...

LinkedIn has introduced Off-Platform Event Ads, enabling marketers to promote events while directing traffic to their own sites, and Salesforce has expanded its Agent Fabric platform to help small ...