The program cuts new agent onboarding time by 30% and doubles first-contact resolution readiness, arriving as global contact centers face a projected AI rehiring wave LONDON, April 27, 2026 (GLOBE ...

The AI boom needs nearly 200,000 fiber techs. Companies like Meta launched training programs to fill this gap in data center ...

Simplilearn, a global leader in digital upskilling, has announced the launch of the Professional Certificate Program in Project Management with GenAI in association with The University of Oklahoma ...

There’s a new program at St. Edward’s University that allows students to build practical business skills for the age of AI ...

Meta deploys keystroke-tracking software on US employees' computers, sparking privacy concerns and internal backlash.

Microsoft and Salesforce can't harvest their enterprise customers' workflows without torching the trust that keeps them hired ...

Florida Atlantic University officials say the Bachelor of Science in Interdisciplinary Artificial Intelligence fills a ...

The program turns incarcerated individuals with no computer experience into full-stack engineers, with graduates now working ...

A freelance gaming journalist's guide to ditching Chrome, Office, Gmail, Photoshop, and other AI-infested tools in favor of ...

For humans to add value, they’ll need to be good at what’s hard for AI: novel problem-solving and navigating social ...

These three AI stocks have quietly outperformed the S&P 500 over the past year, and their recent performance suggests they ...

The voluntary program could affect nearly 9,000 workers as the company trims headcount, revamps pay, and redirects resources ...