Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.
Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
Starbucks CEO Brian Niccol wants to win spending-conscious customers over with great service and beverages, he said Tuesday.
The FBI and Utah authorities released a video of the suspect in Charlie Kirk's fatal shooting, showing him fleeing across a Utah Valley University building. Utah Governor Spencer Cox reported over ...
FBI Director Kash Patel discusses the public's response to their investigation. Tyler Robinson, 22, facing capital murder and weapons charges: Details emerge about alleged Charlie Kirk assassin ...
Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. Kory Krause, Frontiersman Sports owner, talks ...
To celebrate its fifth anniversary, Walmart+ will introduce a new "video streaming choice" for members in mid-September. According to Walmart, the enhanced benefit gives Walmart+ members greater ...
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US Postal Customer Sees A Possible Tip Jar In A Location, And Wonders If This Is The New Normal
Many folks feel tipping culture has gotten out of control and the video in this story suggests this example may not even be allowed. The viral audio “Nothing beats a Jet Blue holiday” plays in the ...
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