Spectrum plans a May 5–6 job fair in Zanesville to hire 45 customer service reps with $20 hourly pay and full benefits.

Bad customer experience drives customers away. Learn the top CX mistakes like rudeness, wasted time and friction and how to ...

Service technicians at Mazda dealerships around the country have been trained to use video, reinforced by AI feedback. It's ...

Franchising can be one of the best tools for growth in food and beverage, but it also introduces serious operational and ...

As HOERBIGER expands nationwide, project managers like Maitray Dixit help deliver critical compressor solutions for oil ...

IRS officials said employees may see their details extended for a third time, depending on how quickly they clear a "huge" backlog of amended tax returns.

The branch offers students real-world experience in financial services, customer service and other workplace skills.

An alleged involuntary downgrade from first class has ignited a social media firestorm.

Managing Director and Accountable Officer of ValueJet, Captain Omololu Majekodunmi has outlined the benefits of investing in ...

Joseph Day, Davidson County Circuit Court Clerk, discusses his qualifications, priorities, and voter feedback for re-election ...

Harnessing Kaltura’s new Agentic Avatar offering, the roleplay solution enables to professionally and cost-effectively train, ...

BMW dealer builds his own AI tools to cut costs, boost efficiency and stay ahead of increasingly AI-savvy car shoppers.