Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

It’s important for business owners to list their companies in prominent and reputable business directories. Often these listings are free, but even if you have to pay a small fee, it can be worth it.

You might use these apps every day, but have no idea what they collect. These 20 apps are quietly harvesting your location, ...

In the past, customer service ... grow a subscriber list or convert website scrollers to buyers, OptinMonster allows you to create pop-ups, slide-ins, and other opt-in forms tailored to individual ...

Toyota and Hyundai are recalling more than 500,000 vehicles, according to the National Highway Traffic Safety Administration.

Ford is recalling more than 1.4 million vehicles according to the National Highway Traffic Safety Administration. For a full list of recalled vehicles or to see of your car was recalled, check the ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

If you are looking for a gadget support center nearby to solve all your device problems, then we have you sorted with this best service center in Kolkata. Prompt Customer Service is one of the ...

If you are looking for a gadget support center nearby to solve all your device problems, then we have you sorted with this best service center in Guntur. Manasa Customer Care Service is one of the ...

The collective action against Workday alleges that the company’s AI-based application recommendation system discriminated against workers ages 40 and older. Lin had ordered Workday last month to ...

A week after its services were disrupted by a cyberattack, UK telco Colt Technology Services has gone back on its initial statement to confirm that data has indeed been stolen. The Warlock ransomware ...

UK banks have been ranked from best to worst based on their customer service, with digital providers coming out on top. The large-scale annual survey, published by the Competition and Markets ...