Retailers are racing to hand your shopping over to AI. Consumers are right to be wary – and not just about privacy.

A new $150 million retail outlet is facing scrutiny over a contentious parking policy that prioritises customers rather than the workers who run its 100-plus stores. The Eastern Creek Quarter shopping ...

Google, OpenAI, and Shopify insist that the next revolution in AI is agentic AI shopping agents. Shopping is a lucrative area for AI to burrow into. The thing that I keep thinking is that shopping is ...