Hopper launches a powerful AI travel agent that can book flights, cancel trips, process refunds, and handle customer service ...

The company introduces a conversational AI interface designed to centralize enterprise tools, including customer relationship management (CRM).

Acquisition of Marigold’s enterprise software business aligns with all of Zeta’s guiding M&A principles Expected to be accretive to adjusted EBITDA and free cash flow in year one Increases penetration ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides ...

Oso reports that scaling from SMBs to enterprises is crucial for software growth, requiring enhanced security and operational ...

Parloa, a leading provider of agentic AI platforms for customer experience, today announced the launch of the Parloa Partner Program at its flagship partner event, WAVE Soundcheck. The ...

In the past, customer service looked like this: If you were a big company, you could afford enterprise-grade technologies. And if you were a mom-and-pop shop, you were left to chitchat at the register ...

Central Pacific Bank is pleased to announce that Emmaly Calibraro, has joined the bank as its new Vice President, Director of Enterprise Customer Experience. In this role, Emmaly will lead efforts to ...

A value-centric operating model is a strategic reorientation that moves the enterprise beyond short-term cost-cutting toward ...