Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
Get key takeaways from Lamb Weston's Q1 2026 earnings: volume growth, Focus to Win strategy progress, cost savings, and guidance insights.
Lowe's Companies, Inc.’s LOW second-quarter fiscal 2025 performance offers insight into the company’s customer strategy. While the company delivered comparable sales growth of 1.1% driven by solid ...
Mastercard Incorporated MA is expanding its innovative strategy with the launch of its new customizable decisioning solution, On-Demand Decisioning (ODD). This tool, introduced at the company’s global ...
Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...
Mortar Group has appointed Paul Sigaloff to global chief customer officer, a role created to accelerate the company’s global growth and deepen its customer-first mission. Mortar is an independent, ...
Former Scale AI employee, Eugene Ling, apologizes to his new team at Mercor as Scale AI sues him for allegedly stealing confidential documents. The lawsuit claims Ling took over 100 documents ...
11:08, Sun, Sep 7, 2025 Updated: 11:14, Sun, Sep 7, 2025 Tax officials failing to collect billions of pounds for the Treasury have admitted they ignore millions of phone calls from businesses trying ...
Scale AI, which helps tech companies prepare data to train their AI models, filed a lawsuit against one of its former sales employees and its rival Mercor on Wednesday. The suit claims the employee, ...
At AT&T, we’ve learned that customer obsession is the North Star guiding every decision, every innovation, every interaction. This commitment has reshaped how we think, operate, and grow—not overnight ...
Marketing, Kotak Mahindra Bank, says each customer insight is a key opportunity for banks to innovate and stay competitive in ...
The shift to intelligent CX represents a fundamental evolution from viewing AI as a collection of tools to seeing it as the ...