Problem with your online order? Deal with an AI agent or pay to speak with a human

Customer support is shifting from human agents to AI chatbots in India's online retail sector. Premium memberships provide ...
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Global Aircraft Insurance Market Poised for Steady Growth: Valued at USD 6.5 Billion in 2024, Expected to Reach USD 9.2 Billion by 2033: Market Research Intellect

The global Aircraft Insurance Market was valued at USD 6.5 billion in 2024 and is projected to reach USD 9.2 billion by 2033, reflecting a steady CAGR of 4.5% between 2026 and 2033. This growth is ...

Pennsylvania Turnpike launches AI-powered customer service chat on its website

The Pennsylvania Turnpike Commission has introduced Miles, an AI-powered chatbot, to enhance customer service on its website.

How to Talk to a Real Human in Customer Service (and Get What You Want)

Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

APS raises awareness of text line aimed at addressing mental health

According to Atlanta Public Schools, it took a $50,000 investment over three years to bring Talk It Out online. Dr. Kyra Caldwell Templeton is the program director of student engagement with APS. She ...