LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems brings to you comprehensive insights ...

Acefone has launched AI-powered Post Call Analytics, enhancing cloud communication capabilities by transforming voice calls ...

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Beth Sanville, SVP, Analytics, Merkle.

Overview With businesses generating more data than ever before, analytics has become a game-changer in today’s digital age.Organizations now rely on data analyt ...

The Office of Executive Education at the University of Maryland’s Robert H. Smith School of Business will present “Step-by-Step Customer Analytics for Your Business,” a virtual workshop for ...

LONDON--(BUSINESS WIRE)--Quantzig, a global analytics solutions provider, has announced the completion of their latest customer analytics study on the alcoholic beverage industry. A renowned ...

Peter Drucker, the universally known management expert, is credited for observing that “culture eats strategy for breakfast,” the powerful reminder that organizational success hinges more on people ...

I went to see a concert that epitomizes the state of customer insights in most companies today. It was a benefit for Creative Music Studio and brought together incredible artists such as Billy Martin, ...

Gone are the days when a simple survey could tell you everything you need to know about your customer experience. Take a look at the future of CX analytics. Traditionally, decision-makers and ...

Adobe Inc. today added a new tool to its Adobe Analytics offering that’s meant to give companies more advanced insights into their customer’s behavior. The new offering, Customer Journey Analytics, ...

Retailers are conducting business this year with an optimistic eye on future-proofing their business as they navigate a rising sea of mixed market signals. Tight consumer budgets amid flooding ...

Though best known for its networking and data center gear, Cisco Systems Inc. is also a major player in the contact center technology business. The company’s products support more than 3 million ...