Frequent flyer says carry-on dispute with gate agent escalated, raising questions about airline enforcement.
It comes after extra-legroom customers found that other passengers had already placed bags in the overhead bins above their ...
Ruby Cosby says a Southwest agent refused to let her board without buying an additional ticket due to her size ...
*Southwest Airlines is losing another loyal customer, and this one is making his exit very publicly. Former Pittsburgh ...
One passenger's ordeal at the airport in March 2026 raises questions about Southwest's 'Customer of Size' policy and its ...
“I shared it because I know I can’t be the only woman this has happened to," the passenger told Newsweek.
It's set to create upwards of 2,000 jobs.
Southwest Airlines has made some controversial changes over the past year, and now it's cutting flights to two of the busiest ...
Since Southwest Airlines updated several of its policies at the beginning of the year, including introducing assigned seating ...
Airplane security scares may be more common than you think, and it's helpful to know what you can expect from the moment a threat is declared.
As long security lines continue at airports during the partial government shutdown, some travelers are asking a stressful ...
A Nashville woman said a Southwest Airlines policy left her with a canceled flight and nearly caused her to miss her ...