The dynamics of the manufacturer-retailer relationship are complex and subject to constant power shifts. Where retailers often excel at customer loyalty, recognition and retention, manufacturers often ...
New study from Waitwhile shows how waiting in line makes people feel apathy, boredom and annoyance, and describes how brands can do more to win over customers San Francisco, June 28, 2022 – Waitwhile, ...
No one questions the fact that ecommerce packaging waste is a major problem, clogging the planet with yet more plastic and cardboard. The twofold question then becomes, what is being done about it, ...
Against a backdrop of supply chain disruption, the ecommerce boom and worldwide driver shortages over the last several years, many brands have faced hurdles concerning fulfillment while logging more ...
A U.S. Postal Service plan to insource all line hauling of mail and parcels between hubs and local delivery units, which had been handled by contractors, will be completely phased in by 2025, ...
GXO Logistics, which calls itself the world’s largest pure-play contract logistics provider, is acquiring third-party logistics firm PFSweb for $181 million in an all-stock deal, the companies ...
It’s undeniable that GenAI is have a major impact across industries, especially since OpenAI introduced ChatGPT last November. But what does that mean in terms of dollars and cents? Research firm IHL ...
Over the past 30 years, retailers have seen many changes in the way they do business. Creating an ecommerce storefront was once an afterthought to the brick-and-mortar presence that made up the bulk ...
Retailers lost $218 billion to ecommerce returns in 2021, at a rate of 20.8% of goods sold, according to a survey conducted by Apriss Retail for the National Retail Federation, up from 18.1% in 2020, ...
FedEx Express package and freight standard list rates for U.S., U.S. export and U.S. import services, and FedEx Ground standard list rates will increase an average of 5.9% as of Jan. 1, 2024. The Sept ...
It’s hard to escape the chatter claiming the death of the traditional retail store. And, when stores do go bankrupt, we hear the same explanation: Ecommerce and direct-to-home delivery has turned ...
Versace and Rolex at the Simon Property Group Forum Shops in Las Vegas (company photo) Mall REIT Simon Property Group has expanded its partnership with retail technology provider Dropit to offer its ...