First Hotels has launched a new loyalty platform for its First Member program, selecting Loyco as its technology partner in a ...

Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: ...

The concept of smart hotels now includes automated room controls, AI-driven concierge services, keyless entry systems, and robust data analytics to anticipate and meet guest preferences. By Susana ...

In the age of instant reviews and AI-driven travel planning, a hotel’s reputation is built, or broken, long before a guest ...

For most of the history of television advertising, hotels and resorts either had the budget for it or they didn’t. Production ...

Now in its sixth edition—and the first to be released since the 2019 pre-pandemic version—the highly anticipated report provides hoteliers with a practical, data-driven roadmap for improving revenue ...

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether ...

Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...

The modern traveler is evolving, driven by a complex interplay of factors, including technology, changing priorities, and a desire for more personalized experiences. SiteMinder’s Changing Traveler ...

In today’s rapidly evolving hospitality landscape, personalization is no longer a luxury—it’s a necessity. As travelers seek unique and tailored experiences, hotels must leverage personalization to ...