Question: I recently made a reservation for a studio apartment at Adagio Paris Bercy Village using Booking.com. I requested twin beds for my sister and me. There was no mention of beds on my ...

I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down and there was no record of the reservation or ability to accept any ...

Q. I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down, and there was no record of the reservation or an ability to accept ...

I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, and it did not come through. As a result, I didn't have a ...

When Dale Cerney checks into his resort in Kauai, Hawaii, they don’t have a reservation on file for him. Will Booking.com pay for the mistake? Q. I recently booked a room at a resort in Kauai through ...

Is his $730 lost? “I feel like the rental manager is possibly scamming me, and I’m being unfairly punished for bringing this to Booking.com’s attention,” he says. Wait a sec. How did this go from ...

DEAR TRAVEL TROUBLESHOOTER: I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, but it didn’t come through. As ...