One of the biggest misconceptions in grocery retail today is that stores simply need more technology to stay competitive.

Forbes contributors publish independent expert analyses and insights. I do mergers & acquisitions in retail/consumer and write about trends. At any retail trade show or conference, the exhibit floor ...

Retailers are accelerating investments in store intelligence technology at record levels, yet operational inefficiencies continue to rise—costing 6.4% of gross sales annually, up from 5.5% in 2025 and ...

Deep discounts and promotions may have brought consumers into stores, but touch screens, digital dressing rooms, interactive displays and apps kept them from leaving. This past year, retailers—large ...

Retail never really stands still, but every so often the industry hits a turning point where technology, consumer behavior and operational burden come together in a way that forces quick change.

The Canadian retail landscape continues to transform at a rapid pace, driven by shifts in consumer behavior, supply chain complexity, and the growing integration of digital tools into everyday store ...

Alpha Modus, a vertical AI company focused on in-store shopper engagement, will announce an Adaptive Retail Intelligence Architecture (ARIA) platform on Wednesday, Investing.com has learned.

Nikki Baird: Retailers were very focused on trying to create high-touch, high-value in-store experiences, not unlike today. However, at that time there was no consideration for integrated experiences.

Much has been said about retail’s recent transformation into a more data-driven, digital-first industry. Retailers and technology leaders have lauded the returns on digitalization initiatives, touting ...

Q1 2026 saw AI move from retail tool to shopping interface. Winners are building data, loyalty, and execution foundations; laggards risk losing customers.

Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest share of U.S. retail activity, representing over 84 ...