Like most engineers, I find myself drawn to complex puzzles. And the more complicated the problem, the more intrigued I am to solve it. This love for problem-solving was nurtured at a very young age.

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...

The original version of this story appeared in Quanta Magazine. If you’ve been making the same commute for a long time, you’ve probably settled on what seems like the best route. But “best” is a ...