With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Windows admins have been ...