Predictive analytics involves using data, statistical algorithms and artificial intelligence to anticipate future outcomes, trends, behaviors and events based on historical customer data. This ...

This ebook, based on the latest ZDNet / TechRepublic special feature, explores how you set up an analytics infrastructure that sees around corners and gives you options to avoid a head-on crash. Read ...

Learn more about predictive analytics at SpeechTEK 2022. See more videos from CX Connect 2021 on the CRM YouTube channel. Read the complete transcript of this clip: Terri Kocon: We all know that ...

No matter what type of analytics you’re talking about, there’s no reason it can’t be explained in plain English. Predictive analytics is a major hype zone. That hot, new development you’re hearing ...

Predictive analytics is causing a fundamental shift in accounting, from historical record-keeping toward forward-looking financial information. By helping accountants to predict results and make ...

According to Quantzig, predictive analytics in healthcare forms the basis of all developments within the healthcare sector More and more healthcare organizations are now turning to predictive ...

Thanks to generative AI, we’re getting close to the promise of truly “democratizing” data. This means anyone can make decisions that are data-driven, not just highly skilled data scientists. Here ‘s ...

Digital data ingestion, cross-team alignment on customer journeys, and help with customer analytic tools are essential for companies seeking to understand customer behavioral changes during the ...

The next time you choose an emoticon to spice up a comment about a company, product or service online, know this: There’s a chance that a software program is capturing the sentiment expressed by your ...

Colleges and universities are under a lot of pressure to meet enrollment targets, retain existing students, and see them through to graduation — all while operating under strict budget constraints.

Predictive, prescriptive, and descriptive analytics are essential for businesses to gain insights into customer behavior and differentiate from competitors. New business prospects include text ...