The popularity of booking travel online has decimated the career field. But a competent travel agent can be a great asset.

Blame game: Who is truly responsible when online travel agents and airlines point fingers at each other? - Plane Talk: The curious case of Tony Wheeler’s downgrade ...

Most people picture a travel agent as someone who books flights and comes up with an itinerary, which may sound unnecessary in the age of endless apps. The reality is that good agents do a lot of the ...

If you're overwhelmed by the planning aspect of your trip, booking with a travel agent can save you a headache, but you ...

Travellers don’t wake up wanting a travel agent. They want certainty - hence they prefer to speak to a human even after using ...