Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned ...
New government rules require energy suppliers to repair faulty smart meters within 90 days or face penalties ...
The founder of Octopus Energy has criticised smart meters as some homeowners struggle with faulty devices. The energy firm boss, Greg Jackson, said the spec is a "decade out of date". According to ...
Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...