NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on the evolving challenges ...

Leveraging insights from hundreds of financial institutions and millions of monthly customer interactions, new reporting capabilities enable confident, data-driven AI adoption NEW YORK--(BUSINESS WIRE ...

"Glia Call Center and the Glia Virtual Assistant have transformed our member experience," said Chris Court, Chief Strategy & Innovation Officer for Service 1st FCU. "We've achieved a 37% self-service ...

NEW YORK, Dec. 12, 2024 /PRNewswire/ -- Glia, the leader in customer interaction technology, today announced that collaboration, contact center industry leader Michael Tessler has joined its board of ...

NEW YORK, Aug. 28, 2024 /PRNewswire/ -- Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful capabilities of its Responsible AI solution, ...

Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, ...

NEW YORK, Nov. 21, 2024 /PRNewswire/ -- Glia, the leader in customer interaction technology, today announced it has ranked 333 on the Deloitte Technology Fast 500(TM), a ranking of the 500 ...