Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

DENVER (KDVR) — Frontier Airlines announced that it is no longer offering customer service over the phone. Instead, the Colorado-based budget airline will switch entirely to online-based interactions.

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

Frontier customers are having to say goodbye to phone calls as the airline moves to fully digital customer service. Frontier Airlines, which has a poor reputation for customer service, eliminated ...

(USA TODAY) -- For decades, travelers have been able to count on a toll-free customer-service phone number to contact their airlines. But those numbers are fading away at the nation's emerging ...

Frontier Airlines is simplifying its fare offerings with three new ticket tiers. All Frontier passengers will be able to cancel or change their tickets without having to pay an extra fee. The airline ...

You can only reach Frontier customer service by phone during a specific time window unless you're a Frontier elite. Many, or all, of the products featured on this page are from our advertising ...

CLEVELAND, Ohio – Frontier Airlines announced a series of changes Friday designed to improve its dismal customer service ranking with travelers, including more transparent pricing, the elimination of ...

If you’ve ever tried to get in touch with an airline by phone, you are familiar with being on hold. Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia ...