When a veteran employee leaves, operations grind to a halt. Many companies, knowing this, have had them create procedure manuals. Yet, the reason the anxiety doesn't disappear is, in my view, because ...

Explicit knowledge is what you can easily write down, while tacit knowledge is the deeply ingrained experience you cannot ...

Recently, against the backdrop of labor shortages, I often hear people say that 'tacit knowledge must be converted into ...

People often define tacit knowledge as knowledge that you can’t put into words, but this negative definition doesn’t say what tacit knowledge is—just what it isn’t. Tacit knowledge is typically not ...

One of a company’s greatest assets is the vast experience, knowledge and wisdom accumulated within the organization. This wealth of information—often called institutional memory or tacit ...