Kustomer’s Integration With Shopify Plus Will Help Brands and Customer Service Agents Optimize and Personalize Customer Experiences NEW YORK, JULY 8, 2020 – Kustomer, the omnichannel SaaS platform ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Hopper launches a powerful AI travel agent that can book flights, cancel trips, process refunds, and handle customer service ...

SAN FRANCISCO & DÜSSELDORF, Germany--(BUSINESS WIRE)--With a commitment to maximizing the value of AI for enterprise contact centers, Conversational AI leader Cognigy today announced the launch of ...

To meet this changing landscape, many Global 2000 enterprises are using SMS as an integral part of their mobile approach to customer satisfaction. OpenMarket's Mobile Engagement Platform is a ...

Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion DÜSSELDORF, Germany & SAN FRANCISCO–(BUSINESS WIRE)–June 11, 2024– Cognigy, a global leader in ...

Discover how Artificial Intelligence is transforming enterprise solutions and boosting efficiency. Read the exclusive ...

Chatbots have proven to be an extremely versatile tool. They're currently being used by a huge number of companies that operate within different industries. Not only this, these automated assistants ...

DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer service automation, announced today that it has raised $100 million in Series C funding. The round ...