The Union Ministry of Consumer Affairs is cracking down on dark patterns, which are deceptive design tactics used by e-commerce platforms. In a significant move to safeguard consumer rights, the ...

It is quite commonplace to receive emails citing ‘special offers’ which insist users to take a certain action within the next few minutes, while such offer remains mysteriously available weeks later.

There has been a trend in ecommerce network design to support a strategy of “getting product closer to the customer,” leading to more efficient, optimized models that control costs and better deliver ...

LocalCircles’ audit of e-commerce platforms like Amazon, Flipkart, etc., revealed most of them still using dark patterns like ...

The central government has asked e-commerce companies to undergo self-audits to ensure that their platforms are free of dark pattern-like trade practices. Dark patterns are manipulative tools and ...

Union Minister for Food and Consumer Affairs, Pralhad Joshi, urged all leading online retail platforms to comply with the government’s rules regarding ‘dark patterns’. He warned that failure to adhere ...

Union Minister Pralhad Joshi states that companies must not wait for the Central Consumer Protection Authority (CCPA) to intervene Noting that there has been a significant surge in consumer complaints ...

The Web Foundation‘s Tech Policy Design Lab is working on an interesting-looking project to counter deceptive design — aka dark patterns* — with the goal of producing a portfolio of UX and UI ...