Shilo launched Signals, a feature that builds DISC behavioral profiles for agents from weeks or months of call recordings. The tool ties insights to cited calls with confidence scores and generates ...
YOUNGSTOWN, Ohio, Oct. 12, 2017 /CNW/ -- PeopleKeys, a world leader in personality assessment technology, announces a new Application Programming Interface (API) allowing their behavioral-matching ...
A while back, I was coaching a young manager who was struggling to connect with her employees. She genuinely wanted to build deeper relationships and improve teamwork, but her employees seemed more ...
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