At a time when the debt collection industry is grappling with compliance challenges arising from the use of AI voice agents, ...

Think you can ignore a $50 debt without consequences? Think again. While there’s no legal minimum for collections, even tiny unpaid amounts can haunt your credit score—and the threshold that triggers ...

Artificial intelligence offers debt collection companies the opportunity to vastly improve margins while achieving higher levels of regulatory compliance and maximizing scalability, writes Ohad Samet, ...

The transfer of defaulted student-loan from the Education Department to the Treasury brings back agencies once criticized for predatory behavior.