A video viewed nearly 13 million times shows a server yelling after a customer who reportedly left a low tip. The shockingly rude and sarcastic service from a restaurant's waitstaff is seen in several ...

What's an acceptable tip for a driver who delivers a $20 pizza? A TikTok video purporting to show a DoorDash delivery driver in Texas swearing at a customer over the $5 tip she gave him has gone viral ...

Today’s tipping culture has sparked a massive debate regarding whether or not customers, even those who are ordering food to be delivered to their house, should tip service workers. Some believe that ...

In the last few years, tipping has changed from a gesture associated with being served in a sit-down restaurant to a dreaded part of nearly every business interaction. From fast food restaurants like ...

Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...

Sara Santora is a Newsweek reporter based in Florida. Her focus is reporting on viral social media posts and trends. Sara joined Newsweek in 2021. She is a graduate of Florida State University. You ...

Many folks feel tipping culture has gotten out of control and the video in this story suggests this example may not even be allowed. The viral audio “Nothing beats a Jet Blue holiday” plays in the ...

Even five years ago, almost every customer in a HubSpot survey rated an “immediate” response as important or very important. With more companies offering automated round-the-clock support to keep up ...