What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

Inefficiencies in customer service offerings cost businesses millions of dollars each year. To improve customer service, companies should monitor regional orders and compare them to those regions’ ...

It’s the infuriating phrase that makes every customer cringe. A refrain that’s become a standard part of most every 800-line call greeting, with similar language posted on websites for chat-based ...

Brian Tuite is Co-founder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. For decades, customer contact leaders have looked for ways ...

Customer experience leader expands platform capabilities through strategic acquisition of AI-powered intelligence solution.

Customer churn is not solely a customer success problem. Here's how to adopt a holistic, company-wide approach to customer retention.

Calling Hilton is the best way to get help on time-sensitive issues. Otherwise, try email, the website or the Hilton app. Many or all of the products on this page are from partners who compensate us ...

CCW's First-Ever Florida Event Welcomes Industry Leaders including Catie Hydeman, VP of FC Operations at Chewy, Leonard Green, VP of Customer Success at Northwestern Mutual, and More For over 25 years ...

Unrivaled Global Leader in Customer Contact Events Returns to the Strip with Iconic Chef and TV Star, Guy Fieri and "Miracle on Ice" Captain Mike Eruzione For over 25 years, CCW has unveiled customer ...