More than 180 one-time content moderators in Africa are suing Facebook’s parent company for harm they suffered in the role – Copyright AFP JOEL SAGET Trevin ...
Illustrated by Maya Scarpa for The Washington Post. Beatrix Lockwood spoke to Alberto Cuadra, a former content moderator for a popular video streaming app. You’re reading Shifts, an illustrated ...
The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...
Social media companies have slashed hundreds of content moderation jobs during the ongoing wave of tech layoffs, stoking fears among industry workers and online safety advocates that major platforms ...
A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...
“The former content moderators say they have been trapped in a difficult situation. In addition to losing their income, many told Rest of World they’re dealing with mental health issues resulting from ...
Facebook relies on thousands of content moderators to scrub graphic posts from the platform, including child abuse imagery, violence, and self-harm content. In this anonymous interview, a former ...
Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...
Trevin Brownie’s first day as a content moderator for Facebook is etched in his memory, working out of a subcontractor’s nondescript office in the Kenyan capital Nairobi. “My first video, it was a man ...