Let’s say, your medical device business has received a complaint from a customer. It happens to all medical device manufacturers and the complaint can range from the relatively minor to severe with ...

A NEW Complaints Handling Procedure to address any complaints, comments or suggestion from its customers has been launched by Louth Local Authorities, which includes Drogheda Borough Council. A NEW ...

The Insurance Regulatory Commission of Sri Lanka (IRCSL), in line with its regulatory obligations, is committed to ensure that policyholders are provided with required information regarding complaints ...

Announcing the changes yesterday, the Scottish Housing Regulator said the new complaints procedure will align with the Scottish Public Services Ombudsman’s updated model. The procedures explain what a ...

Synthes has not had the best couple of weeks. The company, which is facing legal action from families whose loved ones died after receiving a Synthes bone cement product, is facing other ...

In the mortgage and general insurance sections of the Financial Services Authority’s website we are advised that one of the proposed changes in the recently published CP06/19 that relates to both ...

ACMA, the TV regulator, has pinged the Nine Network twice for not complying with the complaints handling provisions of the TV industry’s self regulatory code of practice. The regulator found that Nine ...