Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

I don’t know any sales rep, ever, who didn’t hate doing data entry. Sales reps want to be productive, move quickly, and spend more time talking to people, i.e. what they’re good at: selling. But ...

Today, we share: Intelligent Growth Driven by AI: Research Report on AI Customer Relationship Management (AI CRM) Systems ...

Around this time for the past three years, I’ve posed a question to executives at a number of CRM vendors related to how small and midsize businesses are using CRM. In 2016 I asked why CRM adoption ...

Editor’s note: Andy Byrne is founder and CEO of Clari, a mobile-first sales productivity platform. Prior to Clari, Andy was part of the founding teams at Clearwell Systems and Timestock, Inc. There is ...

MIMIT Health is a nine-location, multi-specialty group of independent physicians, surgeons and other providers headquartered in Melrose Park, Illinois. Data in the provider organization’s electronic ...

Every year after the “conference season” is a great time for getting a perspective on where vendors are focusing; understanding where customers are in terms of adopting innovation; and assessing the ...

The First Line of Defense for Data Integrity In the customer information entry stage, mandatory fields are the basis for ensuring data integrity. Enterprises need to define key fields according to ...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...