This year will test whether utilities can adapt fast enough without sacrificing reliability, affordability, or public trust ...

TROY, Mich.: 24 July 2024 — Do customers like doing business with their local gas and electric utilities, or merely tolerate them? Increasingly, the answer to that question determines how well ...

Utilities facing unprecedented modernization challenges will now benefit from SSP Innovations’ exclusive focus on GIS consulting, implementation, data management, and managed services. The company ...

Private investment firms that are helping finance America’s artificial intelligence race and the huge buildout of energy-hungry data centers are getting interested in the local utilities that deliver ...

Nearly Three-Fourths of Business Customers Experienced a Power Outage in 2025 With the average price per kilowatt hour for commercial customers rising 6.7% and the frequency and severity of power ...

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...

Utilities are doing all they can to accommodate large load customers like AI data centers, but some worry those efforts come at a cost to other customers. On this episode of the Factor This podcast, ...

Over 50% of utility workers are aged 45 or older, with many nearing retirement within the next decade, risking loss of critical institutional knowledge. Utilities are implementing mentorship programs, ...

WILLIAMSVILLE, N.Y., Oct. 21, 2025 (GLOBE NEWSWIRE) -- National Fuel Gas Company (NFG) today announced it has entered into a definitive agreement with CenterPoint Energy Resources Corp. (“CERC”), a ...

Few entities have as clear a view into the challenges and opportunities of data center growth as regulated utilities. They’re required to serve the customer – in this case, the data center developer – ...