In this special guest feature, Prakash Mishra of NTT DATA, discusses business bots basics, specifically how chatbots are programed to mimic human conversations based on artificial intelligence, ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that contact centers across multiple industries are deploying Verint Bots to identify optimum ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that the AI-powered Verint Data Insights Bot is delivering quick, groundbreaking contact center ...

Futurist Michael Tchong predicts that pressure to optimize efficiency will lead to AI gaining even more traction in the ...

LLMs and AI Agents are reshaping how the web operates and how consumers interact with it. As AI-powered shopping assistants increasingly drive purchase decisions, retail sites are now serving a dual ...

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Shayne Fitz-Coy is the cofounder of Sabot Family Companies, a long-term investment company founded in 2016 in Stanford, California. Lately, I find that ChatGPT is my main counterpart at work. When I ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint (VRNT) ® (NASDAQ: VRNT), The CX Automation Company ™, today announced AI business outcomes customers achieved with the recently launched Verint Genie Bot. Part ...

Over the past few months, the internet has been buzzing about bots. Microsoft, Facebook and other major players are opening up their A.I. platforms for developers, and these toolkits are an exciting ...

Impart launches Programmable Bot Protection, enabling enterprises to safely enforce bot defenses in production against AI-powered attacks.