Today, Amtelco announced the release of Ellie™ an intelligent virtual agent (IVA) platform capable of handling caller ...

Its AI Agent Team Building platform enables professionals and individuals to create customized virtual teams that automate routine tasks, thereby optimizing personal productivity in today’s digital ...

As artificial intelligence continues to advance, technology developers are beginning to introduce AI-powered virtual agents and assistants that could change how freight brokers, dispatchers and fleet ...

When employees feel motivated and valued, they bring their best selves to work. When employers remove friction from work, employees are more engaged and become brand advocates. AI can help remove ...

WASHINGTON, Oct. 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the ...

In a nutshell: Microsoft is developing an enterprise-level Copilot tool that enables companies to build custom AI applications. Clients can create chatbots to interface with customers or AI "agents" ...

Automate and scale customer support with GenAI 5x faster than GPT-4 eBook How to Make Every Customer Feel Like the Favorite AI-powered personalization for marketers who know one-size-fits-all doesn’t ...

Imagine a world where your most tedious tasks—data entry, customer support, lead generation—are handled flawlessly without your intervention. Sounds futuristic? It’s not. AI agents, autonomous systems ...

AI agents and trusted AI-enabled human experts available in Intuit QuickBooks assist businesses with saving time, making smarter decisions, and driving better money outcomes A more powerful QuickBooks ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5 ...