Eno, the intelligent assistant from Capital One, helps provide customers with proactive capabilities that look out for you and your money. Managing money can often be tedious, complicated, and ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in ...

Over the last few months I’ve been thinking about the emergence and development of intelligent voice assistants and the impact that they are having, and will have, on the overall customer experience.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Ever since Apple’s Siri heralded the age of intelligent assistants (IAs) ...

BMW's IPA will start in the car but eventually will transition to your smartphone and your smart home devices. Kyle Hyatt (he/him/his) hails originally from the Pacific Northwest, but has long called ...

NoHold, a Milpitas, California-based artificial intelligence (AI) company that pioneered chatbots in the 1990s, has launched a "quickstart" platform targeted towards small to medium size businesses ...

[24]7, provider of intent-driven customer experience applications, rolled out AIVA, its conversational virtual agent for self-service in mid-August. It was just the latest move in the growing ...

BMW is readying a digital voice assistant that is familiar with your car’s operations and can learn your preferences over time. Slated for release in a basic version in March 2019, BMW’s Intelligent ...

The launch of Amazon’s Echo device in 2014 popularized the idea of devices where the only means of interaction is through voice and conversation. Now it seems that every month brings a new development ...

What it does: The newest version of BMW’s voice-activated digital control is more capable and intuitive. Who makes it: Cerence, BMW Where to see it: The next-generation BMW iX and i4 electric vehicles ...