Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

Throughout our lives we will be presented with many difficult situations, ranging from someone being mean to us in school to possibly the loss of a job in adulthood. It seems like every day the world ...

Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...

Organizational leaders who come across as low or high in assertiveness tend to be seen as less effective, according to a study coming out in the February issue of the Journal of Personality and Social ...

You don’t want to fight. You don’t want to be hassled. You don’t want to disappoint them. It’s easier to just nod and give them what they want. But later you feel frustrated, trapped and depressed ...

On Monday, I posed the question of which of the 15 "sub-scales" of emotional intelligence (aka EQ) were the most important to sales professionals. According to sales guru Rob Scher, the key scales are ...

Imagine that you are standing at the end of a very narrow bridge. You want to cross but at the other end someone else has the same idea. What do you do? Do you let the other person proceed, do you ...