The board-by-group method isn't the most efficient way for passengers to get on a plane, but it does earn the airlines some ...

Southwest Airlines said tweaks to its boarding process and new overhead bins should make trips smoother for passengers.

Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel ...

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Southwest Airlines passengers made their final boarding-time scrambles for seats on Monday as the carrier prepared to end the open-seating system that distinguished it from other airlines for more ...

For more than 50 years, Southwest Airlines stood apart from nearly every other major carrier with its famous (or infamous, depending on how you saw it) "open seating" system. Instead of selecting a ...

Add Yahoo as a preferred source to see more of our stories on Google. James Causey's Sept. 21 column calling out a group of Southwest Airlines passengers who took advantage of airport courtesy carts ...

Back in January, Southwest Airlines officially ended its longstanding open-seating policy, moving to an assigned seating ...

The famous numbered metal stanchions that for decades defined Southwest Airlines’ unique boarding process are coming down as the Dallas-based carrier laid out the final plans for a new boarding ...