I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

We often conjure stereotypical images of overt hostility when we think of aggressive communication: raised voices, forceful demands, and intimidating behavior. However, aggression can take subtler ...

When someone has a hard time putting frustration, anger, annoyance, or dissatisfaction into words, they might resort to passive-aggressive behavior — an indirect way of expressing emotions through ...

If you’ve ever dealt with a mother-in-law (or some other hard-to-please Patty!) who says something is "Totally fine!" when it clearly isn’t, been on the receiving end of the silent treatment, or been ...

Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say anything deliberately cruel. And yet, there are phrases that slip out of ...